Privacy policy
Privacy Statement
Etoiles du Sud BV is responsible for processing personal data as described in this privacy statement and processes your personal data because you use our services and/or because you provide them to us yourself.
Below is a summary of the personal data we process
- First and last name
- Address details
- Telephone number
- E-mail address
- IP Address
- Other personal information that you actively provide (e.g. creating a profile on this website)
- Location data
- Data about your activities on our and linked websites
- Passport/ID number
- Bank account or credit card number, as soon as you have made a payment with this or have passed it to us in connection with the refunding of the deposit.
Special and/or sensitive personal data that we process
Our website and/or service has no intention of collecting information about underage website visitors, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is a minor. We therefore recommend that parents be involved in the online activities of their children in order to prevent data being collected without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at privacy@etoiles-du-sud.com. We will then delete this information.
For what purpose and on what basis do we process personal details
Etoiles du Sud BV processes your personal data for the following purposes:
- Handling your payment
- To be able to contact you if our services require it
- To inform you about changes to our services and products
- To deliver goods and services to you
Etoiles du Sud BV also processes personal data if we are legally obliged to do so, such as data we need for our tax return.
How long we keep personal details
Etoiles du Sud BV shall retain your personal data no longer than is strictly necessary to achieve the purposes for which your data are collected.
Sharing personal data with third parties
Etoiles du Sud BV does not sell your data to third parties and provides them only if necessary to execute our agreement with you or to meet a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your information. Etoiles du Sud BV remains responsible for this processing.
Cookies, or similar techniques, that we use
Etoiles du Sud BV uses functional, analytical and tracking cookies. A cookie is a small text file that, when you first visit this website, is stored in the browser of your computer, tablet or smartphone. Etoiles du Sud BV uses cookies with a purely technical functionality. They ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behaviour so that we can offer you tailor-made content and advertisements.
You can opt out of cookies by adjusting your internet browser settings so that it no longer stores cookies. In addition, you can delete all information previously stored using your browser settings.
Reviewing, modifying or deleting data
You have the right to inspect, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Etoiles du Sud BV and you have the right to data portability. This means that you can submit a request to us to send your personal data that we have in a computer file to you or another organisation named by you.
You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or to object to the processing of your personal data to privacy@etoiles-du-sud.com.
To make sure that the request for inspection was made by you, we ask you to send a copy of your proof of identity with the request. In this copy, please make sure that your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) are blacked out. This is to protect your privacy. We will respond to your request as soon as possible.
How we protect personal data
Etoiles du Sud BV takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your information is not properly secured or there are indications of abuse, please contact us at privacy@etoiles-du-sud.com.